{"id":10,"date":"2026-02-05T20:29:28","date_gmt":"2026-02-05T20:29:28","guid":{"rendered":"https:\/\/avionicscraft.com\/?page_id=10"},"modified":"2026-02-22T20:25:52","modified_gmt":"2026-02-22T20:25:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/avionicscraft.com\/?page_id=10","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Return &amp; Refund Policy (Right of Withdrawal)<\/strong><\/h2>\n\n\n\n<p>Last updated: 22-2-2026<\/p>\n\n\n\n<p>This Return &amp; Refund Policy applies to all purchases made from <strong>Avionicscraft<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Identity of the Business<\/strong><\/h2>\n\n\n\n<p>Company name: Avionicscraft<br>Registered address: Melisse 22, Hoogkarspel, The Netherlands<br>Return address: Melisse 22, Hoogkarspel, The Netherlands<br>Customer service email: contact@avionicscraft.com<br>Chamber of Commerce (KvK): 88547493<br>VAT number: NL00462656B49<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Right of Withdrawal (Cooling-Off Period for Consumers)<\/strong><\/h2>\n\n\n\n<p>As a consumer, you have the right to cancel your order within <strong>14 days of receiving the product without giving any reason<\/strong>.<\/p>\n\n\n\n<p>After cancellation, you have an additional <strong>14 days to return the product<\/strong>.<\/p>\n\n\n\n<p>Once your return has been received and approved, you will receive a full refund of the order amount, including standard shipping costs.<\/p>\n\n\n\n<p>To exercise your right of withdrawal, please contact us at:<br>contact@avionicscraft.com<\/p>\n\n\n\n<p>You may also use the European model withdrawal form (see below).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Conditions for Returns<\/strong><\/h2>\n\n\n\n<p>To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be complete with all supplied accessories<\/li>\n\n\n\n<li>Returned in original condition and packaging where reasonably possible<\/li>\n\n\n\n<li>The product may only be handled to the extent necessary to assess it as you would in a physical store<\/li>\n<\/ul>\n\n\n\n<p>If the product has been used beyond what is necessary for inspection, we may deduct any loss in value from your refund.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Return Shipping Costs<\/strong><\/h2>\n\n\n\n<p>Returns are <strong>free of charge<\/strong> for consumers.<br>After registering your return, you will receive return instructions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Refunds<\/strong><\/h2>\n\n\n\n<p>We will refund the amount due <strong>within 14 days after your return has been registered<\/strong>.<\/p>\n\n\n\n<p>We may withhold reimbursement until:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>we have received the returned product, or<\/li>\n\n\n\n<li>you have provided proof of return shipment<\/li>\n<\/ul>\n\n\n\n<p>Whichever occurs first.<\/p>\n\n\n\n<p>Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Exchanges<\/strong><\/h2>\n\n\n\n<p>Product exchanges are possible.<br>Please contact customer service at contact@avionicscraft.com to arrange an exchange.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Exceptions to the Right of Withdrawal<\/strong><\/h2>\n\n\n\n<p>The right of withdrawal does not apply to:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Custom or Personalized Products<\/strong><\/h3>\n\n\n\n<p>Items made according to customer specifications or clearly personalized.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Digital Products and Software<\/strong><\/h3>\n\n\n\n<p>Digital content not supplied on a physical medium, where delivery has begun with your prior express consent and acknowledgment that you waive your right of withdrawal.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sealed Products<\/strong><\/h3>\n\n\n\n<p>Sealed items that are not suitable for return due to health or safety reasons once unsealed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Defective or Incorrect Products (Legal Warranty)<\/strong><\/h2>\n\n\n\n<p>You are entitled to receive a product that conforms to the agreement.<\/p>\n\n\n\n<p>If your product is defective, damaged upon delivery, or not as described, you are entitled to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>repair, or<\/li>\n\n\n\n<li>replacement, or<\/li>\n\n\n\n<li>refund if repair or replacement is not possible<\/li>\n<\/ul>\n\n\n\n<p>Please contact us as soon as possible at contact@avionicscraft.com.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. International Orders (Outside the EU)<\/strong><\/h2>\n\n\n\n<p>This return policy complies with Dutch and European consumer law and fully applies to consumers within the EU.<\/p>\n\n\n\n<p>For customers outside the EU (including Canada and the United States), we voluntarily offer the same return conditions unless mandatory local laws require otherwise.<\/p>\n\n\n\n<p>Import duties, taxes, and customs fees are non-refundable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Business Customers (B2B)<\/strong><\/h2>\n\n\n\n<p>The statutory right of withdrawal applies only to consumers.<br>Different return conditions may apply to business customers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. European Model Withdrawal Form<\/strong><\/h2>\n\n\n\n<p>(Complete and return this form only if you wish to withdraw from the contract)<\/p>\n\n\n\n<p>To: Avionicscraft<br>Email: contact@avionicscraft.com<\/p>\n\n\n\n<p>I\/We (<em>) hereby give notice that I\/We (<\/em>) withdraw from my\/our (*) contract of sale of the following goods:<\/p>\n\n\n\n<p>Ordered on (<em>) \/ Received on (<\/em>)<br>Name of consumer(s)<br>Address of consumer(s)<br>Signature (only if submitted on paper)<br>Date<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. Contact<\/strong><\/h2>\n\n\n\n<p>If you have any questions about returns or refunds, please contact:<br>contact@avionicscraft.com<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy (Right of Withdrawal) Last updated: 22-2-2026 This Return &amp; Refund Policy applies to all purchases made from Avionicscraft. 1. Identity of the Business Company name: AvionicscraftRegistered address: Melisse 22, Hoogkarspel, The NetherlandsReturn address: Melisse 22, Hoogkarspel, The NetherlandsCustomer service email: contact@avionicscraft.comChamber of Commerce (KvK): 88547493VAT number: NL00462656B49 2. Right of Withdrawal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":4,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":357,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/357"}],"wp:attachment":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}