{"id":3,"date":"2025-09-20T19:39:17","date_gmt":"2025-09-20T19:39:17","guid":{"rendered":"https:\/\/avionicscraft.com\/?page_id=3"},"modified":"2026-08-31T17:32:04","modified_gmt":"2026-08-31T17:32:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/avionicscraft.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: August 31, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AvionicsCraft respects the privacy of visitors and customers of our webshop. We process personal data carefully and only to the extent necessary for our services and business operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains which personal data we collect, why we process it, how we handle it, and what rights you have.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Business Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business name:<\/strong>&nbsp;Avionicscraft<br><strong>Registered address:<\/strong>&nbsp;Melisse 22, Hoogkarspel, The Netherlands<br><strong>Return address:<\/strong>&nbsp;Melisse 22, Hoogkarspel, The Netherlands<br><strong>Customer service email:<\/strong>&nbsp;<a href=\"mailto:contact@avionicscraft.com\">contact@avionicscraft.com<\/a><br><strong>Chamber of Commerce (KvK):<\/strong>&nbsp;88547493<br><strong>VAT number:<\/strong>&nbsp;NL00462656B49<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us using the contact details above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What personal data do we process?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how you use our webshop, we may process the following personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>first and last name;<\/li>\n\n\n\n<li>billing and delivery address;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>telephone number, if provided;<\/li>\n\n\n\n<li>order details;<\/li>\n\n\n\n<li>payment and transaction information;<\/li>\n\n\n\n<li>account information, if you create an account;<\/li>\n\n\n\n<li>communications you have with us, for example by email or through a contact form;<\/li>\n\n\n\n<li>technical information, such as IP address, browser information and device information;<\/li>\n\n\n\n<li>information about your use of our website, where permitted under applicable law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not process more personal data than is necessary for the relevant purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Why do we use your personal data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use your personal data for the following purposes, among others:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Processing and delivering orders<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you place an order, we use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>process your order;<\/li>\n\n\n\n<li>process your payment;<\/li>\n\n\n\n<li>ship your order;<\/li>\n\n\n\n<li>keep you informed about the status of your order;<\/li>\n\n\n\n<li>maintain invoices and records;<\/li>\n\n\n\n<li>process returns and refunds.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The processing of personal data that is necessary to process and deliver your order is based on the performance of our agreement with you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Customer service and communication<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us, we use your contact details and the information you provide to respond to your question or request.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Administration and legal obligations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may process personal data to comply with legal obligations, including accounting, tax and administrative requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security and fraud prevention<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may use technical information, including IP addresses and log data, to secure our website and systems, prevent misuse, and detect fraud or other unauthorized activity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Newsletters and marketing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have subscribed to our newsletter or otherwise provided the required consent, we may use your email address to send you newsletters, offers or other commercial communications from AvionicsCraft.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can unsubscribe at any time free of charge by using the unsubscribe option included in the relevant email or by contacting us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only send commercial electronic communications where a valid legal basis exists.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal bases for processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data on the basis of one or more of the following legal bases under the General Data Protection Regulation (GDPR):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>performance of a contract<\/strong>, for example when processing and delivering your order;<\/li>\n\n\n\n<li><strong>legal obligation<\/strong>, for example for tax and accounting purposes;<\/li>\n\n\n\n<li><strong>legitimate interest<\/strong>, for example for website security, fraud prevention and improving our services, provided that your privacy interests do not override our legitimate interests;<\/li>\n\n\n\n<li><strong>consent<\/strong>, for example for certain non-essential cookies or newsletters.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where we process your personal data based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Who do we share your personal data with?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share personal data with third parties where this is necessary for our business operations or to fulfill your order. These parties may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>payment service providers;<\/li>\n\n\n\n<li>shipping and delivery companies;<\/li>\n\n\n\n<li>hosting and IT service providers;<\/li>\n\n\n\n<li>webshop and software providers;<\/li>\n\n\n\n<li>accounting and administrative service providers;<\/li>\n\n\n\n<li>customer service providers;<\/li>\n\n\n\n<li>parties involved in fraud prevention and security.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These parties may only process your personal data to the extent necessary for the services they provide and, where required, on the basis of appropriate data protection agreements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where an external service provider processes personal data on behalf of AvionicsCraft, we will enter into appropriate data processing arrangements where required by law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note:<\/strong> The actual companies you use should be listed here, such as your payment provider, shipping provider, hosting provider, accounting software and email marketing provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use one or more external payment service providers to process payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the payment method you select, your personal data may be processed directly by the relevant payment service provider. The payment service provider processes your data in accordance with its own privacy policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Payment providers used:<\/strong> Woocommerce payments<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Shipping and delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To deliver your order, we provide the necessary information to the shipping or delivery company we use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include your name, delivery address, email address and\/or telephone number, depending on the delivery method selected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Shipping providers used:<\/strong> PostNL \/ DHL \/ DPD<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website uses cookies and similar technologies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies may be necessary for the proper functioning of our webshop, for example to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>remember products in your shopping cart;<\/li>\n\n\n\n<li>process your order;<\/li>\n\n\n\n<li>allow you to log in to your account;<\/li>\n\n\n\n<li>remember certain website preferences;<\/li>\n\n\n\n<li>secure the website.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where required by law, we will ask for your consent before placing non-essential cookies, such as certain tracking and analytics cookies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where consent is required, non-essential cookies will not be placed before you have provided your consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can withdraw your consent at any time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Analytics and tracking services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where we use analytics services, these services may process information about your use of our website, such as pages visited, browser information, device information and IP address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where required by law, we will obtain your consent before using privacy-sensitive analytics or tracking technologies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Analytics and tracking tools used:<\/strong> Google Analytics<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Embedded content from other websites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pages on our website may contain embedded content, such as videos, images, social media content or other external services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit a page containing such content, the relevant third party may be able to process information about you. This may occur, for example, if you are logged in to the relevant third-party service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The privacy policies of those third parties apply to their processing of your personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Third-party services used:<\/strong>YouTube, Instagram and X<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. User accounts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you create an account, we process the information necessary to manage your account, such as your name, email address and order information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are responsible for keeping your login credentials confidential.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may request that we delete your account and associated personal data, unless we are legally required to retain certain information or have another lawful reason to retain it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Contact forms and email<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us by email, through a contact form or by another communication method, we process the information you provide in order to handle your question or request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not retain this information for longer than necessary for the purpose for which you contacted us, unless a longer retention period is required by law or is necessary for another legitimate purpose.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Reviews and comments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you post a review, comment or other publicly visible contribution on our website, the information you provide may be visible to other visitors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend that you do not publish personal information that you do not want to make publicly available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you use an external review service, your personal data may also be processed by that service in accordance with its own privacy policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. IP addresses and security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may process IP addresses and other technical information where necessary to secure our website, prevent spam, fraud and misuse, and resolve technical problems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Such information will not be retained for longer than necessary for the relevant purpose, unless a longer retention period is permitted or required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. How long do we retain your personal data?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data for no longer than necessary for the purpose for which it was collected, unless we are legally required to retain it for a longer period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Order and invoice information:<\/strong> for as long as necessary to fulfill the agreement and subsequently for the legally required accounting and tax retention period;<\/li>\n\n\n\n<li><strong>Account information:<\/strong> for as long as your account remains active, unless we are required to retain the information for another legal or legitimate purpose;<\/li>\n\n\n\n<li><strong>Customer service information:<\/strong> for as long as necessary to handle your question or request, unless a longer retention period is necessary;<\/li>\n\n\n\n<li><strong>Newsletter information:<\/strong> until you unsubscribe, unless another lawful basis for processing applies;<\/li>\n\n\n\n<li><strong>Cookie information:<\/strong> according to the relevant cookie and its applicable retention period.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We aim not to retain personal data for longer than necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration or disclosure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These measures are appropriate to the nature and risks associated with the personal data we process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Transfers outside the European Economic Area<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where we use service providers that process personal data outside the European Economic Area (EEA), we ensure that an appropriate legal basis and suitable safeguards are in place where required under the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Your privacy rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under the GDPR, you may have the following rights, depending on the circumstances:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the right to access your personal data;<\/li>\n\n\n\n<li>the right to have inaccurate personal data corrected;<\/li>\n\n\n\n<li>the right to have your personal data deleted;<\/li>\n\n\n\n<li>the right to restrict the processing of your personal data;<\/li>\n\n\n\n<li>the right to data portability;<\/li>\n\n\n\n<li>the right to object to certain processing activities;<\/li>\n\n\n\n<li>the right to withdraw consent previously given.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These rights are not absolute. In certain circumstances, we may be permitted or required to retain certain information, for example because of a legal obligation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can submit a privacy request via:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:contact@avionicscraft.com\"><strong>contact@avionicscraft.com<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may ask for additional information to verify your identity before processing your request. This is intended to prevent personal data from being disclosed to the wrong person.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In principle, we will respond to your request within one month. In certain circumstances, this period may be extended by up to two additional months if the request is complex or if you have submitted multiple requests.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">19. Complaints<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a complaint about the way we process your personal data, please contact us first so that we can try to resolve the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to lodge a complaint with the Dutch Data Protection Authority:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Autoriteit Persoonsgegevens (Dutch Data Protection Authority)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More information about your privacy rights and how to submit a complaint can be found on the website of the Dutch Data Protection Authority.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">20. Changes to this Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time, for example if our services or applicable legislation change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The most recent version will always be published on this page. We recommend checking this Privacy Policy regularly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: August 31, 2026<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: August 31, 2026 AvionicsCraft respects the privacy of visitors and customers of our webshop. We process personal data carefully and only to the extent necessary for our services and business operations. This Privacy Policy explains which personal data we collect, why we process it, how we handle it, and what rights you have. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":4,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":637,"href":"https:\/\/avionicscraft.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/637"}],"wp:attachment":[{"href":"https:\/\/avionicscraft.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}